Support
Contact and Support
For product questions, checkout help, privacy requests, refund requests, or security reports, use the contact path below.
Primary support path
Email: support@ai-by-ai.com
Include your name, company, the product or Checkout Session ID if relevant, and the outcome you need. Do not send API keys, passwords, recovery codes, or payment card details.
Response Targets
Checkout and refund requests are prioritized. Security reports are triaged before general product questions.
Security Reports
Send suspected vulnerabilities with reproduction details and impact. We will acknowledge and coordinate a fix path before public disclosure.